Mason requires a background investigation for all new salaried faculty and staff as a condition of hire. It is preferable if a background investigation is completed before the new hire starts work however, work can begin provisionally awaiting the results of an investigation.
University background investigations are completed through our vendor, Truescreen, and are paid from central funds.
Special rules apply to Mason employees working in the Biomedical Research Laboratory, University Police, and for those employees who are involved in camps and enrichment programs that include minors. Specific information related to these categories are detailed in the policy procedures.
Once an applicant has received a contingent offer, the Human Resources office will use the electronic background investigation system to send the finalist an email to provide authorization and any necessary information needed to complete the request (including social security number, birth date, past convictions and past/current addresses). If the applicant is under the age of 18, they will be contacted by our vendor to complete a disclosure form that must be signed by a parent or guardian before the request can be completed.
Please contact our background check assistant via email (email@example.com) to submit requests for positions that are processed outside of the HR department (outside of eWork). The following information is needed to submit a request:
Applicant's Email Address
Department Contact Person
Truescreen has an average turnaround time of 1.5 days beginning with their receipt of information.
Once the investigation is complete, HR will review the results. If the background check is completed successfully, the department contact will receive an email notification. If the background investigation results indicate a potential problem, the individual will be contacted first. Then, if necessary, the hiring manager will be contacted to work with the Employee Relations department to determine the best course of action. In general, less than 3% of background investigation results are cause for concern.
Current employees who are convicted of a crime, except traffic violations, have five (5) business days to inform their supervisor or a designated person. Depending on the nature of the offense, the supervisor will work with the Employee Relations department as needed.Additional information can be found in University Policy 2221 (link below) or by connecting with Human Resources via email at firstname.lastname@example.org or phone at 703.993.3991.
Note: If a position is posted and offered through eWork, a background investigation request is automatically generated in the process. If a position is processed outside of eWork, please email email@example.com with your request. Email request must include applicants name, email address, classification, department, and department contact person .
If the applicant is under the age of 18, they will be contacted by our vendor to complete a disclosure form that must be signed by a parent or guardian before the request can be completed.