Human Resources and Payroll

Learning and Professional Development

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"Congratulations" from the Faculty & Staff Professional Development Recognition Ceremony


The Human Resources & Payroll department provides many learning and professional development opportunities for all Mason employees. We hope you'll take a moment to explore the resources and tabs on the Learning pages to learn more about our offerings.

Classes offered may be part of a series such as the Customer Service Certificate Program, New SUPERvisor Series, or Experienced Supervisor Leadership Seminars, or they might be skills-based classes such as EPAF and eWork training.

Customized learning opportunities are also available for departments on campus on topics such as customer service, Myers-Briggs Type Indicator, stress management, communication and relationship-building, and many others. Retreat facilitation is also available for departments on campus as well as assessments of learning needs. To request a session or assessment for your group, please contact the Learning and Professional Development Team at (703) 993-6764.

Our Course Catalog!

Administrative Professionals Certificate Program

Administrative professionals new to the Mason community or who are looking to improve their skills are invited to join the Administrative Professional Certificate Program. Network with other administrative professionals, attend meetings of the International Association of Administrative Professionals, participate in 5 minute mentoring sessions, and enhance your skills with instructor-led classes. This program will help to improve your professional skills and help you build a network of resources and contacts. For more information please join us or contact Lori Ann Roth at 3-2621.


CommonHealth is the Commonwealth of Virginia's Employee Wellness Program. CommonHealth offers quarterly wellness programs, many of which are offered via an online video, making it easy for all state employees to participate. Check in often to see the current quarterly offering, and don't forget about CommonHealth's additional wellness programs, including Future Moms, Quit 4 Life, and fitness center discounts. For more information, please visit

Customer Service Certificate Program   See classes...

The goal of the Customer Service Certificate Program is to provide Mason's faculty & staff members with opportunities to enhance and develop their customer service skills.  To receive a certificate of completion for the program a participant must attend any six Customer Service Certificate Program sessions.  To receive the Advanced Customer Service Certificate, a participant must complete the program and then attend an additional six customer service sessions. Those who fulfill the requirement will be awarded with the certificate at the Faculty & Staff Professional Development Recognition Ceremony held each spring.

Please note that there is no orientation session for the Customer Service Certificate Program.  You'll learn about the program and receive materials related to the certificate at every class.  Please contact Robyn Madar at 3-4180 or with any questions.

Customized Learning   See classes...

HR & Payroll's Learning and Professional Development team can customize any of our offerings to suit the needs of your department or group.  We'll complete a needs assessment to determine what you're really looking for, and then work with you to develop a customized learning session.  Please let us know if you're interested in a workshop that you don't see in our catalog.  Please contact Dr. Lori Ann Roth at 3-2621 or for more information on customized opportunities.

EPAF Training   See classes...

Experienced Supervisor Leadership Seminars   See classes...

The Experienced Supervisor Leadership Seminars (ESLS) offers advanced leadership training to Mason supervisors who have successfully completed the New SUPERvisor Series or who have more than 5 years of supervisory experience at Mason. The program includes professional development workshops, case studies, a project, networking opportunities, and a mentoring program. For more information please contact Rick Holt at 3-4576.

Faculty-Staff Enrichment Day

Faculty-Staff Enrichment Day (FSED) is once per year.  FSED is a chance for Mason faculty and staff to attend professional and personal development seminars, network with colleagues, participate in professional development workshops, and hear from keynote speakers on topics of local, regional, and national interest.

HR Liaisons Certificate Program   See classes...

In this certificate program, HR liaisons will learn about their roles and responsibilities as a liaison, tools and resources,and how to apply the proper laws, policies and procedures to Mason's Hiring and Human Resource practices.

Intergenerational Mentoring   See classes...

Our Learning and Professional Development team is available to help departments establish an intergenerational mentoring program, where mentor/mentee pairs meet to learn workplace skills, from technology to professional etiquette.  In addition to the mentor/mentee pairings, three classes are offered.

Life Planning Seminar   See classes...

The mission of Life Planning/Eldercare Services at George Mason University is to provide support services to the university community, including faculty and staff, as they seek to balance the responsibilities of work and caregiving of elder family members and also as they plan for their futures.

Mason Advisor Certificate Program   See classes...

The MAC program is designed to provide a codified training experience to enhance and develop the Mason advising experience. This six-module training series is intended for new and existing advisors alike and will provide a cohesive curriculum centered around topics related to advising approaches, Mason policies and procedures, advising tools, university resources, developing your advising philosophy, and much more! For questions or more information, please contact Erin McSherry, Academic Program Coordinator in the Global Affairs Program, at 3-5056 or

Mason Links

Mason Links helps Mason employees build language and literacy skills in a program that links all segments of the university community through the common missions of education, diversity, and service.  For more information on Mason Links, please visit

New Employee Orientation   See classes...

New SUPERvisor Series   See classes...

The goal of the New SUPERvisor Series is to train individuals who supervise one or more employee(s) and have fewer than five years of supervisory experience at Mason.  For more information on the series, please visit

Next Steps: Plan for Your Retirement

Mason Faculty and Staff within five years of retirement are invited to attend the this day long seminar, offered each spring and fall, to gather resources and learn about timely and relevant topics. (Formerly the Pre-Retirement Seminar)

Nomination & Reference Letter Training

In this hands-on workshop, participants will learn how to automate nominations and reference letters for applicants directly from the person giving the nomination or reference.

Performance Appraisals   See classes...

Performance Appraisals workshops are offered each autumn as employees prepare for yearly performance appraisal meetings.

Professional Career Development Workshops   See classes...

Search Committee Training

Presented jointly by the Office of Human Resources & Payroll and the Office of Equity and Diversity Services, this one-hour training covers the steps in Mason's hiring process, including best practices for conducting the process legally and efficiently.

It is required that a minimum of one person from the each search committee has attended this training within the past two years, and we strongly recommend that all members of each committee attend the training. Please contact Learning and Professional Development at 3-6764 or to schedule a session.

eWork Training   See classes...