Human Resources and Payroll

Organizational Development, Learning, and Coaching


Class Information

Class: Customer Service Certificate Program: The Power of Charm
Date: Friday September 27, 2013
Location: Campus: Arlington
Building: Founders Hall
Room: 317
Start Time: 10:00 am
Duration: 1 hour 30 minutes
Instructor: Robyn Madar
Contact: Name: Bridget Peabody
email: extension: 3-6764
Description: The Power of Charm helps you capture anyone's attention and trust within the first few seconds of meeting, win the support of those who can help you achieve your goals, master body language and advanced listening techniques, deliver more powerful and engaging presentations, and improve your negotiation skills.