Human Resources and Payroll

Mason's Onboarding Portal


Top-10 FAQs (Frequently Asked Questions) by new Mason Faculty and Staff

Welcome to the Mason community!

Some questions often asked by new Mason faculty and staff are listed below with answer links.

Just scroll through the topics and click on the link to find the information you need.

Not able to find the answer to your question? We are here to help, so please contact Human Resources & Payroll at 703.993.2600, Monday - Friday, 8:30 - 5:00, or email your question to, or visit our website at

How do I start my Mason email?

How do I set up my telephone and voicemail?

How soon can my health benefits coverage start?

Where is my new employee orientation and what will be covered

How do I get keys to my office?

When is my first paycheck and what dates will I be getting paid?

Is child care available at Mason?

How does the tuition waiver work?

How do I get reimbursed for commuting to Mason on mass transit?

What is the holiday schedule?


Instructional, Research and Adjunct Faculty Administrative and Professional Faculty Classified Staff Wage & Student Employees