Class Information
| Class: |
Customer Service Certificate Program: The Power of Charm |
| Date: |
Tuesday October 6, 2009 |
| Location: |
Campus:
Fairfax
Building:
Student Union Build. II
Room:
1&2 |
| Start Time: |
1:00 pm |
| Duration: |
1 hour 30 minutes |
| Instructor: |
Rick Holt |
| Contact: |
Name:
Robyn Madar
email:
rmadar@gmu.edu extension:
3-4180 |
| Description: |
The Power of Charm gives you techniques for winning anyone over in any situation. We will show you how to capture anyone’s attention and trust within the first few seconds of meeting, win the support of others who can help your achieve your goals, master the body language and advanced listening techniques that will make others feel that you are focused on them, deliver more powerful and engaging talks and presentations and dramatically improve your negotiation skills.
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