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Class Information

Class: Customer Service Certificate Program: The Power of Charm
Date: Friday June 4, 2010
Location: Campus: Arlington
Building: Arlington Original Building
Room: 268
Start Time: 10:00 am
Duration: 2 hour 00 minutes
Instructor: Robyn Madar
Contact: Name: HR & Payroll Training Team
email: hrtrain@gmu.edu extension: 3-4180
Description: The Power of Charm gives you techniques for winning anyone over in any situation.  We will show you how to capture anyone's attention and trust within the first few seconds of meeting, win the support of others who can help your goals, master the body language and advanced listening techniques that will make others feel that you are focused on them, deliver more powerful and engaging talks and presentations and dramatically improve your negotiation skills.