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Class Information

Class: Customer Service Certificate Program: Professional Communication (Verbal)
Date: Friday February 26, 2010
Location: Campus: Prince William
Building: Prince William: Occoquan Bldg
Room: 110L
Start Time: 10:30 am
Duration: 1 hour 30 minutes
Instructor: Rick Holt
Contact: Name: HR Training Team
email: hrtrain@gmu.edu extension: 3-6764
Description: Learn how to communicate effectively via verbal communication.  Review and practice voice inflection, tone of voice and enunciation.  Coach yourself and others while using tape recorders to practice verbal communication.