Benefits

Mason does not use Cardinal as our official data tracking system. Patriot Web is your official Mason record of information. We have been informed by the Commonwealth that the incorrect user data (listed below) in Cardinal will only be fixed if we utilize the system to process payroll, which Mason does not. 

Cardinal should not be used to update any information except for health insurance, flexible spending accounts (FSAs), and premium reward information. The incorrect data does not affect your official record in Patriot Web or your ability to make open enrollment changes and updates.

Please disregard the following data in Cardinal, as it is inaccurate and cannot be fixed at this time:

• Job Data Summary page 
• Total Rewards page 
• Marital status 
• Position title and salary information 
• 403b information
• 457 information
• Education status 
• Gender identity and pronouns 
• Smoker status 
• Disability information 
• Birth country 
• Medicare status 

During this time, please focus on using Cardinal for your Open Enrollment needs. Please disregard any incorrect information that does not relate to health insurance, Flexible Spending Accounts (FSAs), and premium reward information. 

The pay period costs displayed in Cardinal are incorrect. These are actually the monthly costs and should reflect the amounts shown in your Spotlight on Your Benefits.

The Flexible Spending Account worksheet does not work correctly. Please disregard this calculator.

The Life Event tab should not be used to correct information. This tab is for initiating a Qualifying Mid-Year Event (marriage, divorce, adoption, or childbirth) to complete plan changes. To determine whether you meet the requirements for a Qualifying Mid-Year Event, please contact benefits@gmu.edu.