HR News

Q12 Article Series: Q7. “At Work, My Opinions Seem to Count.”

Gallup's Q7 question "At work, my opinions seem to count" highlights the importance of employee voices and inclusivity, which are critical drivers of engagement and workplace satisfaction.
 Benefits of Making Employees Feel Their Opinions Count
  • Empowerment & Ownership:
    • When employees feel their opinions count, they’re more likely to take ownership of their work, leading to greater motivation and accountability.
  • Increased Engagement:
    • Gallup research shows that employees who feel heard are more engaged, resulting in better performance, loyalty, and overall job satisfaction.
  • Innovation & Problem-Solving:
    • Employees are often closest to processes and stakeholders. When encouraged to share their insights, they can spark innovative solutions and improve decision-making. According to Gallup, 61% of employees who feel their voices are heard at work are more engaged and committed to innovation efforts.
Tips to Help Foster This Feeling
  • Create Open Channels for Feedback:
    • Regularly seek feedback through surveys, suggestion boxes, or direct conversations to show employees that their input is valued. Gallup suggests incorporating feedback opportunities into regular check-ins, providing structured ways for employees to share their ideas.
  • Acknowledge and Act on Feedback:
    • After gathering feedback, managers should acknowledge it and, whenever possible, implement changes or explain why certain suggestions may not be feasible. Demonstrating that employee feedback has a tangible impact is key to building trust and showing that their opinions truly matter.
  • Facilitate Open Dialogue:
    • Host team meetings where everyone is encouraged to share their thoughts in a respectful environment that celebrates diverse opinions, fostering inclusivity.
  • Encourage and Practice Active Listening:
    • When employees feel genuinely listened to, they’re more likely to contribute openly and regularly.
  • Empower Employees in Decision-Making:
    • Providing employees with autonomy in their roles and involving them in relevant decision-making processes signals that their expertise is trusted and valued. This empowerment can also lead to more innovative solutions.

This article was written by Jamie Kizer. For additional information, visit the Faculty and Staff Experience Survey website or email engagehr@gmu.edu.